From the Book - [New edition].
What's new in this edition
Introduction : breaking all the rules
Chapter 1. The measuring stick
Chapter 2. The wisdom of great managers
Chapter 3. The first key : select for talent
Chapter 4. The second key : define the right outcomes
Chapter 5. The third key : focus on strengths
Chapter 6. The fourth key : find the right fit
Chapter 7. Turning the keys : a practical guide
Appendix A. The Gallup path to business performance : what is the path to sustained increase in shareholder value?
Appendix B. What the great managers said : what did great managers say to the three questions quoted in chapter 2?
Appendix C. A selection of talents : which talents are found most frequently across all roles?
Appendix D. Finding the Q12 items : how did Gallup find the Q12 items?
Appendix E. The meta-analysis : what are the details of the meta-analysis?.
