pt. 1. What it's like to be a patient
1. Medical care starts with the patient's story
2. Learning from end-of-life stories
4. Learning from patients' experiences
5. Learning from students' experiences
6. Learning about uncertainty
7. Learning how patients handle illness
pt. 2. What it's like to be a physician
8. A day in the life of a physician
10. Diagnosis : how physicians reason
11. Treatment and prognosis
12. Medicine is a collaborative profession
14. Language and communication
16. The physician as professional
17. Values and dealing with change
18. Becoming a physician : the evolution of a career
pt. 3. The doctor-patient relationship
19. The qualities of the doctor-patient relationship
20. What can go wrong with the doctor-patient relationship
21. Addressing some of the myths about the doctor-patient relationship
pt. 4. The human side of medicine : bringing it all together
22. Another look at a day in the life of a physician
pt. 5. Teaching the human side of medicine
23. Teaching the human side of medicine
24. Fashioning the best system of medical care possible : what would be ideal for the patient ; what would be ideal for the physician
25. Epilogue and my personal journey.
