Section 1. Positioning Organizational Culture
What Is Organizational Communication?
What Is Organizational Culture?
Integration of Artifacts, Values, and Assumptions
Organizational Culture and You
Feature: Does Organizational Culture Really Matter?
Section 2. Unpacking Organizational Culture
Core Characteristics of Organizational Culture
The Structure of Organizational Culture
A Divided View of Organizational Culture
Cultural Consensus and Division
What Organizational Culture Is Not
Feature: Organizational Culture or Organizational Climate?
Myths About Organizational Culture
Section 3. Lenses for Understanding Organizational Culture
The Development of the Organizational Culture Construct
The Lens of Symbolic Performance
The Lens of Narrative Reproduction
The Lens of Textual Reproduction
Feature: The Two Sides of Managerial Views
The Lens of Power and Politics
The Lens of Globalization
Section 4. Developing, Managing, and Changing Organizational Culture
Cultural Change in Organizations
Feature: Two Levels for Addressing Cultural Change
Creating a Vision of the Organization and Its Culture
Socializing New Employees to the Culture
Leadership and Organizational Culture
Personal, Professional, and Organizational Ethics
Can Organizational Culture Be Managed?
The Culture Toolkit: Methods for Exploring
Steps in Conducting a Cultural Analysis
