How to Think Like a Researcher: The process of research ; Think like a detective ; Require proof ; Never give up.
Google and the Deep Web: Google ; The deep web.
The Ins and Outs of Google: the "advanced search" template ; Google collections ; Other Google tools.
Why You Still Need a Library Card: Get to know your library ; Special collections libraries
A Reference Desk to Call Your Own: Basic references ; Reference portals ; Finding additional reference resources.
Associations: Types of associations ; Mining association information ; How to locate associations.
Finding People: Searching for a specific person ; Research tools for finding people ; Searching for types of people ; Library resources ; Commercial services.
Company and Business Research: Public companies ; Private companies ; International companies ; Nonprofit organizations ; Research guides.
Researching the Public Record: About public records ; Types of public records ; Finding public record information ; Working with public records.