Introduction : what are some hallmarks of effective practice in assessment? / Trudy W. Banta
Toward excellence in outcomes assessment : the middle states approach / George Santiago, Jr.
Syracuse model : a collaborative approach to assessment / Ronald C. Cavanagh, Franklin P. Wilbur and Peter J. Gray
assessment outcomes program at California State University, Northridge : a model for program improvement / Roberta E. Madison, Norman Fullner and Paul Baum
Assessment of a multidisciplinary curriculum : the West Point experience / James J. F. Forest and Bruce Keith
Assessment at the University of Scranton / Peter J. Gray
That second look at student work : a strategy for engaging faculty in outcomes assessment / Trudy W. Banta
Lessons learned in the assessment school of hard knocks : guidelines and strategies to encourage faculty ownership and involvement in outcomes assessment / Carolyn J. Haessig and Armand S. La Potin
Enlisting student aid in assessing department objectives / Daniel Nelson and Kari J. Nelson
Using student satisfaction assessment data to influence institutional planning / Stephanie Juillerat and Laurie A. Schreiner
Using classroom-based assessment for general education / Ann-Janine Morey
Assessment and program review : linking two processes / Dwight Smith and Douglas Eder.
