Quality assisted living: informing practice through research

Quality in assisted living: hearing residents' voices

The everyday experience of quality in a "soft institution"

A culture of caring

Hidden complexity: food and dining in assisted living

Autonomy in assisted living

External constraints: regulations, rules, and financial realities

Broadening our perspectives on quality: change over time in the quality balance

Moving toward quality balance: lessons learned from residents

Appendix: Research methods used for the study.